Courteous, friendly, professional and helpful. I would recommend them to anyone seeking good skills and advice about their eyes. W Main

Visited Dipple & Conway for an eye test as I have done regularly since 2002. The standard of service is second to none. I would like to thank Kerry, Mandy, Neil, & Michelle for being the friendliest & incredibly professional staff looking after me today ! My eyes are in good hands. Very grateful. Would highly recommend for eye tests , & a good selection of high end glasses & sunglasses.

Mr James Conway looked after me very well answering all my questions helpfully and also some I had not asked!

I have been a client of Dipple & Conway, both at Norwich and Swaffham, for around 16 years and have always found the service to be first-rate. This includes the eye tests, check-ups, and excellent choice of frames. My friend was referred to a specialist by Dipple & Conway as they were found to have the early stages of glaucoma. The specialist commented that Dipple & Conway had done well to spot the glaucoma early.

Always a warm and friendly welcome and a professional, thorough service. Thank you to all the team.

Even during these difficult and challenging Covid-19 times, the Swaffham branch of Dipple & Conway are always there for their customers. They have consistently provided an excellent service, and never more so than during the last year, always there either in person or on the end of a phone. Cannot recommend them highly enough!

Very pleased with the service and help I have received from Dipple and Conway from start to finish. Very understanding with any concerns that I may have had. Friendly and professional, with help in choosing my glasses. Thank you

Visited today for a check up. Excellent service received. Very prompt and thorough. Staff all very welcoming, helpful and knowledgeable. Very helpful when picking new frames. Would highly recommend.

Amazing customer service and patience! Best experience I have ever had taking my children to the opticians, the range of lovely frames and brands is fabulous and we won't be going anywhere else ever again!! Thank you all!

I can highly recommend the Dipple and Conway practice in both swaffham and Norwich I had many problems previously with an optician chain that I had spent considerable funds only to be disappointed i went to the practice on recommendation and have had no further concerns as the professionalism and attentive personal service is excellent and would recommend this family run business with complete confidence - Dipple and Conway is very special and so are the team of people who work there - thank you